FAQ

What kind of products does Cuisine Maree offer?
We offer a carefully curated selection of high-quality kitchenware. Our range includes functional and stylish items such as cookware, utensils, serving accessories, and innovative kitchen tools – all designed to make cooking easier and more enjoyable.


What is the quality assurance for your products?
We are committed to offering durable and well-crafted products. Every item in our store is selected based on quality, performance, and design. Whether you’re a home cook or a culinary enthusiast, you can trust our kitchenware to meet high standards.


What is your return policy?
You have 30 days from the delivery date to return an item. To be eligible, products must be unused, in new condition, and in their original packaging. We do not charge restocking fees for approved returns.


How long does shipping take?
Orders are processed within 1–2 business days. After processing, delivery typically takes 4–6 business days, so you can expect to receive your order within 5–8 business days in total.


Do you offer international shipping?
Currently, we offer free shipping within the United Kingdom only. We do not ship outside the UK at this time.


How can I track my order?
Once your order is shipped, you’ll receive a confirmation email with a tracking number, allowing you to monitor your delivery every step of the way.


What should I do if I receive a damaged or defective item?
Please contact our customer support team immediately. If your item arrives damaged or faulty, we’ll cover return shipping and arrange a replacement or refund according to our policy.


Can I change my shipping address after placing an order?
Yes – if your order has not yet been processed, we can update the address. Please contact us as soon as possible, ideally within a few hours after placing your order. Once the order has shipped, the address cannot be changed.

Customer Services Hours:
Monday to Friday:
9:00 - 17:00 GMT

Email: info@cuisinemaree.com
Phone Number: +447418358429

Business Information
Cuisine Maree is operated by Zenith Collective Limited, a company registered in Hong Kong.

Company Number: 76728432

Address:
50 Stanley Street, Suite C, Level 7
World Trust Tower
Central