Important Information:

• Order Cut-Off Time: 16:00 (GMT)
• Order Processing Time: 1-2 business days (Monday - Friday)
• Shipping Time: 5-7 business days (Monday - Friday)
• Free Delivery: Available for all orders within the United Kingdom.

Shipping Process
After placing your order, you will receive a confirmation email, confirming that we’ve started processing it. The processing time typically takes 1-2 business days (Monday - Friday). Once processed, your order will be shipped, and we’ll send you an email with tracking information.

The expected shipping time is 5-7 business days (Monday - Friday).

We’re happy to offer free delivery for all orders within the United Kingdom.

Delays
If the maximum time for order processing and shipping has passed and your order still hasn't arrived, don't panic. Allow up to 2 extra business days (Monday to Friday) and don't forget to use your tracking code. If your package still hasn't arrived, please contact us, quoting your order number.

We kindly ask you to allow an additional 3 working days (Monday - Friday) before reaching out. If your order hasn’t arrived by then, please contact us at info@cuisinemaree.com, and we’ll investigate the issue.

Damaged or Incorrect Items
We apologize for any inconvenience caused by receiving damaged or incorrect items. If this happens, please take photos of the issue and send them to us atinfo@cuisinemaree.com. We will review your case promptly and ensure that you receive the correct, undamaged item.

Cancellations
If you wish to cancel your order, please contact us at info@cuisinemaree.com as soon as possible. Once your order is processed, we will no longer be able to cancel it.

If you have any questions or concerns, we'll be more than happy to assist! Just let us know using some of the contact info below.

Customer Services Hours:
Monday to Friday: 9:00 - 17:00 GMT

Email: info@cuisinemaree.com
Phone Number: +447418358429
Contact Form: Click Here

Business Information
Maison Ardent is operated by Zenith Collective Limited, a company registered in Hong Kong.

Company Number: 76728432

Address:
50 Stanley Street, Suite C, Level 7
World Trust Tower
Central